MagnusHub - AI Application Platform

1. Introduction

Welcome to MagnusHub. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our platform and tell you about your privacy rights.

2. Information We Collect

We collect and process the following types of information:

2.1 Information You Provide

Account information (name, email address, password)
Profile information
Payment and billing information
Content you create or upload (agents, knowledge bases, etc.)
Communications with our support team

2.2 Automatically Collected Information

Usage data and analytics
Device information (IP address, browser type, operating system)
Cookies and similar tracking technologies
Log files and error reports

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To process your transactions and manage your account
To communicate with you about your account and our services
To improve and optimize our platform
To detect and prevent fraud and abuse
To comply with legal obligations
To send you marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

Contract performance: To provide our services to you
Legitimate interests: To improve our services and prevent fraud
Legal obligations: To comply with applicable laws
Consent: For marketing communications and certain data processing activities

5. Data Sharing and Disclosure

We may share your information with:

Service providers: Third-party vendors who help us operate our platform
Payment processors: To process your payments securely
Analytics providers: To understand how our services are used
Legal authorities: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication
Secure infrastructure and hosting
Employee training on data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Limit how we process your data
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Withdraw consent: Withdraw your consent at any time

To exercise these rights, please contact us at privacy@magnushub.ai

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@magnushub.ai

Support: support@magnushub.ai

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.

16. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the rights outlined in Section 8 of this policy, and you may lodge a complaint with your local data protection authority.